About Me

Results-oriented operations-management executive with an impressive career spanning over 15 years, specializing in the strategic optimization of organizational processes, measurement systems, and infrastructure to achieve unparalleled business outcomes. A visionary strategist with a demonstrated ability to translate high-level plans into actionable solutions, consistently benchmarking performance against key operational targets and goals to drive success.

Proven track record in successfully managing and enhancing container and bulk terminals, driving revenue growth, optimizing processes, and maintaining compliance with industry regulations. Adept at fostering strong relationships with key stakeholders, implementing innovative solutions, and delivering exceptional results in the maritime logistics industry.

Work History

Project Manager – Ports

Agility Co.
May 2009 – Present

Head of Shuaiba Container and Bulk Terminals

Accomplished professional with a proven track record in overseeing Shuaiba Container and Bulk Terminals, demonstrating exceptional leadership and strategic prowess. Adept at securing significant projects, driving operational excellence, and fostering strong stakeholder relationships. Highlights include:

• Successfully secured the Shuaiba container terminal tender twice consecutively, showcasing outstanding bidding and negotiation skills.
• Led the bidding, awarding, and execution of a mooring tender in 2020 for all three Kuwait ports, contributing to the operational efficiency of port activities.
• Qualified the company for all nine activities published by the Kuwait Ports Authority for the first time, underscoring a comprehensive understanding of the industry.
• Instrumental in the development of the in-house container terminal system “GTAP,” officially launched at Shuaiba container terminal by Kuwait Ports Authority GM, His Highness Sheikh Youssef Abdullah al-Subah.
• Collaborated on the creation of GTAP+, an online portal providing real-time visibility into container and bulk terminal operations for stakeholders.
• Responsible for overseeing marketing and sales teams related to container and bulk terminals, with a focus on stevedoring, trucking, clearance, and port-related services.
• Strategically managed revenue generation includes the development of forecasts, divisional pipeline strategies, and quarterly shareholder reports.
• Cultivated positive relations with Kuwait Ports Authority, Customs, and all shipping lines and agents in Kuwait.

Business Development Manager

Distinguished leader in Kuwait Customs K-9 business development with a proven record of achieving operational efficiency and significant cost savings. Notable achievements include:

• Led the department with the lowest variable cost, resulting in a remarkable KWD 38% savings versus the budget.
• Achieved the highest dog training productivity with a 30% increase in efficiency, demonstrating a commitment to excellence.
• Transformed the Kuwait training facility into one of the best K-9 training environments, recognized by US Customs.
• Developed and executed annual business development plans, including negotiating and closing commercial agreements and governmental tenders.

Project Lead: Iraqi Manifest

Involved in the entire lifecycle of the Iraqi Manifest project, showcasing expertise in project conception, implementation, and optimization. Key contributions include:

• Develop comprehensive project plans that outline the objectives, scope, timelines, and resources required for the project.
• Formulate a strategic roadmap that takes into account the unique challenges and opportunities associated with the project.
• Implement security measures and technologies to enhance the system’s security.
• Develop risk mitigation strategies and contingency plans to address unforeseen issues.
• Prepare regular progress reports for stakeholders and government officials.
• Maintain detailed documentation of project activities, decisions, and outcomes.

Operations Analyst

Played a pivotal role in organizations by analyzing and optimizing internal processes and workflows to enhance efficiency and productivity. Leveraging data-driven insights contributes to strategic decision-making, continuous improvement initiatives, and the overall operational excellence of the company.

• worked with the team member for the company’s process improvement to identify and analyze existing business processes and workflows across different departments within the organization.

• Collaborate with key stakeholders to understand their requirements, challenges, and pain points in current processes.

• Recommend and implement improvements to streamline operations, reduce redundancies, and enhance overall efficiency.
• Collect and analyze data related to project performance, resource utilization, and other key performance indicators (KPIs).
• Work closely with project teams to ensure adherence to project timelines and deliverables.
• Collaborate with cross-functional teams to gather information, requirements, and feedback for ongoing projects.
• Act as a liaison between the PMO and other business units to promote a cohesive and collaborative working environment.
• Assess the risks associated with projects and operational processes.
• Provide training to employees on new processes, tools, and technologies implemented as part of improvement initiatives.

Logistics Officer

Multi-Export Co., Egypt

Feb 2008 – Jan 2009

Managed end-to-end logistics operations, coordinating the efficient movement of goods and ensuring timely deliveries. My responsibilities included overseeing shipments, liaising with carriers and customs authorities, and implementing cost-effective solutions to meet client requirements while maintaining compliance with international shipping regulations.

• Coordinate and manage the transportation of goods from origin to destination, ensuring smooth and timely deliveries.
• Work closely with carriers, shipping lines, and other logistics service providers to schedule and optimize shipments.
• Prepare and manage all necessary shipping documentation, including bills of lading, customs forms, and certificates of origin.

• Ensure compliance with international trade regulations, customs requirements, and any other relevant laws governing freight forwarding.
• Facilitate the customs clearance process by preparing and submitting required documentation to customs authorities.
• Collaborate with clients to understand their specific shipping requirements and preferences.
• Negotiate freight rates with carriers and logistics partners to secure favorable terms for the company and its clients.
• Identify and mitigate potential risks associated with transportation, such as delays, damages, or disruptions in the supply chain.
• Collaborate with internal teams and external stakeholders to ensure effective communication and coordination.